During a pending verbal or physical attack
– If possible, walk away from the aggressor(s) as quickly as possible.
– If possible, try going to any place safe – shops, restaurants, public buildings or any other similar public establishments decrease the likelihood of an attack occurring/continuing.
– Never argue with anyone who bullies you – he or she is likely looking for a reason to attack.
– If you feel you must say something to the aggressor(s), keep repeating the same sentence, such as “please, go away”.
– Act confidently even if you don’t feel like it.
– If you feel in danger, call the police
– If you need immediate help and there are people around, ask a trustworthy-looking passer-by to help you. People are more likely to help if directly asked to.
After the attack
– If you are a victim of a hate crime, it is not your fault.
– Always talk about the attack to someone you trust.
– Don’t remain indifferent to hate crimes. Don’t be afraid. Reporting the crime to the authorities as quickly as possible after its occurrence raises the likelihood of the perpetrator(s) being caught and punished.
– You can report what you believe to be a hate crime to the police anywhere anytime. If not reporting a crime immediately after its occurrence, consider going directly to the Public prosecutor’s office.
– As victim of a possible crime you are entitled to being informed by the authorities about the investigation and its results. You have the right to appeal against decisions made in the criminal proceedings.
– As victim, you have the right in criminal proceedings for your personal information to remain secret. That way, the attacker(s) can never learn where you live, where you work or even your name. If you wish for your personal information to be protected, say so when reporting the crime.
– If you did not report an attack immediately, write down exactly what happened, so that you can give an exact account later if necessary. Keep anything that could serve as evidence of what happened.
– If you were attacked physically, seek medical help immediately and keep any medical records for future use.
It is always best to report a hate crime to the authorities. However, if you do not wish to do so, you can turn for help to specialized non-governmental organizations.
– In the Czech Republic:
NGO Organization for Aid to Refugees (OPU, www.opu.cz, tel: 730158779)
NGO In Iustitia (www.in-ius.cz, tel: 773 177 636).
– In Spain:
SOS Racisme Catalunya, Rambla de Santa Mònica, 10, 08002, Barcelona, tel: 933010597, email@example.com, www.sosracisme.org
SOS Racismo Gipuzkoa, Paseo Zarategi 100, Txara I sótano, 20013, Donostia, tel: 943245626, firstname.lastname@example.org, www.mugak.eu.